If your code return as Not Found using the tool "HTC, SPV, Qtek, Xperia, Android, Palm Pro... " or "HTC Factory Code (New Records", then this mean your IMEI is only available using the "SUPERNEW RECORDS" Database. The supplier stop update the other Database the 25 May 2010, so if your HTC was produce after the 25 May 2010, you need to use NEW RECORDS.

Please do not post request of code if your phone comes from one of theses networks :

- Claro from all country (all models)
- Brasil Telecom, TIM & Vivo Brasil (all models)
- Movistar Chile & Equador (all models)
- Vodafone & Movistar Spain (all models)
- One Macedonia (all models)
- Telenor Norway (all models)
- Neuf Telecom France (all models)
- KPN Netherland (all models)
- Tigo Spain (all models)
- Mobinil Egypt (All Model)
- Tigo El Salvador (All Model)
- 3 AT - Austria (All Model)
- VIPnet - Croatia (All Model)
- ALL Network from Portugal (All Model)
- ALL Network from Austria (All Model)
- HTC S621 Excalibur from Telcel Mexico
- HTC Touch HD, Viva, Innovation, Nikki, Dual Touch from Bouygues France
- HTC Touch HD, HTC Hero and Tatoo from Orange UK
- HTC S730 from Hungary
- HTC from Digitel Venezuela
- HTC Wildfire, HD2(T8585), Touch Pro from Vodafone Romania
- HTC S710 & Vox from SFR France
- HTC HD from Play Poland Network
- HTC S420 from Vodafone United Kingdom
- SPV C100 from Orange Spain
- Qtek 9100 from Movistar Mexico
- X02HT from Softbank Japan
- HTC Fuze from AT&T
- HTC Desire from Vodafone Romania

Because for theses model/provider, the network provider change the code of the phone after receive them from factory, so code will not work.